SHIPPING & DELIVERY

We currently ship exclusively within the United Kingdom. Orders are typically processed within 1–2 business days.

DELIVERY TIMES

Standard delivery via Royal Mail usually takes 2–4 business days after dispatch. Please note that delays can occur during busy periods or due to postal issues beyond our control.

DISPATCH CONFIRMATION

Once your order is shipped, you will receive a confirmation email. If your order includes tracking, the tracking number will be included.

SHIPPING COST

Shipping costs are calculated at checkout based on your location and selected delivery option. We aim to keep fees low and fair.

PACKAGING

All orders are securely packed to ensure safe delivery. Samples are decanted into high-quality atomizers and shipped in padded envelopes or boxes, depending on size.

DELAYS & ISSUES

If your parcel hasn’t arrived within 7 business days from dispatch, please contact us and we’ll investigate. We’re here to help.